PRIVACY POLICY

Privacy Policy surya898 — Your Personal Data Protection Is Our Priority

At surya898, we understand that your privacy is more than a legal requirement — it is the trust you extend to us. This document clearly and transparently explains how we collect, use, and protect your personal information.

Last Updated: 1 January 2026

Six Data Protection Principles surya898

This is the foundation that earns the trust of over 50,000 surya898 members on our platform every day.

Bank-Grade 256-Bit SSL Encryption

All data transmitted between your device and surya898 servers is encrypted using 256-bit SSL — the same security standard used by leading banks worldwide. No one can intercept or read your data in transit.

No Sale of Data to Third Parties

Surya898 has never and will never sell members' personal information to any third party for marketing purposes. Your data is used solely for platform operations, security, and improving the user experience.

Secure & Limited Data Storage

Your personal data is stored on servers protected by multi-layered security systems. We only retain information that is strictly necessary and delete data that is no longer relevant in accordance with our retention policy.

Privacy Controls in Your Hands

You may request access to your personal data, correction of inaccurate information, or deletion of your data at any time. These rights are fully guaranteed by surya898.

Cookies for a Better Experience Only

Surya898 uses cookies solely to enhance the user experience, such as storing language preferences and Login sessions. We do not use invasive third-party tracking cookies.

Full Compliance with PDPA

Surya898 operates in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010. Every aspect of our data handling is designed to ensure full compliance with applicable legislation.

surya898 is committed to your privacy. This Privacy Policy explains how surya898.vu ("we", "Platform") collects, processes, stores, and protects your personal information when you use our services. By using the surya898 platform, you agree to the terms of this Privacy Policy.

1 Introduction to the surya898 Privacy Policy

Surya898 is an online Casino platform operating under the domain surya898.vu, serving players from Malaysia and the surrounding region. In the course of our operations, we collect and process members' personal information as part of the requirements of the services we provide.

This Privacy Policy is drafted in accordance with the requirements of Malaysia's Personal Data Protection Act (PDPA) 2010 and international best practices in data privacy management. We want every surya898 member to fully understand their rights and how their information is handled with complete respect and responsibility.

This document applies to all information collected through the surya898.vu website, the mobile app (if applicable), and any interaction between you and the surya898 team, including communications via live chat and support email.

2 Personal Information We Collect

Surya898 collects personal information necessary to provide a safe and legally compliant online Casino service. The following are the categories of information we collect:

Information You Provide Directly

  • Full name, date of birth, and gender — for identity verification and KYC.
  • Email address and phone number — for account communications and security.
  • Residential address — as part of the KYC verification process.
  • Copy of identity document (MyKad, passport) — to meet mandatory KYC requirements.
  • Bank account or e-wallet details — for processing deposits and withdrawals.

Information Collected Automatically

  • IP address, web browser type, and your device's operating system.
  • In-platform game history, wagering, and financial transactions.
  • The time and duration of your login sessions.
  • Cookie data and session identifiers to enhance user experience.

surya898 does not collect sensitive information such as medical information, political views, or religious beliefs without your explicit consent.

3 How We Use Your Personal Data

The information we collect is used solely for legitimate and necessary purposes. We do not use your data for anything unrelated to surya898 services.

Purpose of Use Type of Data Used Legal Basis
Account registration & verification Name, email, date of birth, ID document Contractual compliance
Deposit & withdrawal processing Bank/e-wallet details, name Contractual compliance
KYC verification & fraud prevention ID documents, address, IP Legal obligation
Customer Service Communication Email, name, account history Legitimate interest
Platform improvement & analytics Anonymous usage data Legitimate interest
Sending promotions & offers Email (with your consent) Consent

4 Data Sharing with Third Parties

Surya898 does not sell, rent, or disclose your personal information to third parties for their marketing purposes. However, there are limited situations where we may need to share your data with trusted parties:

  • Payment Service Providers: FPX, DuitNow, Touch 'n Go eWallet, GrabPay, and Boost — to securely process your financial transactions.
  • Game Software Providers: Usernames and game history are shared with the relevant game providers to enable gameplay functionality.
  • Regulatory Bodies & Law Enforcement: When required by law or a valid court order.
  • Fraud Prevention Services: Limited information is shared with security service providers to detect and prevent fraudulent activity.

Our Commitment: All third parties we work with are bound by strict confidentiality and data protection agreements. They are only permitted to process your data in accordance with surya898's instructions.

5 surya898 Data Security Measures

Surya898 invests seriously in technical and operational security to ensure your personal data remains protected at all times. The following are the key security measures we have implemented:

  • 256-bit SSL encryption: All communications between your browser and surya898 servers are fully encrypted — no outside party can read your data in transit.
  • Two-Factor Authentication (2FA): Additional verification options are available to protect your account from unauthorized access.
  • 24/7 Security Monitoring: Our technical security team continuously monitors the platform to detect any suspicious activity.
  • Internal Access Controls: Only surya898 staff with specific authorisation may access member personal data, and all access is logged for audit purposes.
  • Regular Security Testing: The surya898 platform undergoes regular security testing and vulnerability assessments by independent experts.

Security Incident Reporting: While we take all reasonable precautions, no system can be guaranteed 100% secure. In the event of any data breach that affects you, surya898 will notify you within 72 hours of the incident becoming known.

6 Use of Cookies at surya898

Surya898 uses cookies to enhance your user experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you visit our website.

  • Session Cookies: Required to maintain your login session while browsing — automatically deleted when you close your browser.
  • Preference Cookies: Saves your language preferences, display settings, and personal preferences for a more comfortable experience.
  • Analytics Cookies: Helps us understand how members use the platform so we can keep improving it — data is collected anonymously.
  • Security Cookies: Helps identify and prevent fraudulent activity and unauthorized access.

You can manage your cookie settings through your web browser. However, disabling certain cookies may affect the functionality of some parts of the surya898 platform.

7 Data Retention & Deletion

Surya898 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law.

  • Active account data: retained for the duration of your active membership.
  • Closed account data: retained for a minimum of 5 years in accordance with anti-money laundering (AML) legal requirements.
  • Financial transaction logs: retained for 7 years in accordance with financial regulatory standards.
  • Customer support communication data: retained for 2 years after the last interaction.
  • Anonymous analytics data: may be retained indefinitely as it contains no personally identifiable information.

Once the retention period expires and there is no legal obligation requiring continued storage, your data will be securely deleted from all surya898 systems.

8 Your Rights as a surya898 User

As a surya898 member, you have the following rights regarding your personal data. We respect and facilitate the exercise of these rights:

Right of Access

Request a copy of all personal data surya898 holds about you.

Right to Rectification

Request correction of any inaccurate or incomplete information in your records.

Right to Erasure

Request deletion of your data, subject to applicable legal obligations.

Right to Restriction

Request that surya898 restrict the processing of your data under certain circumstances.

Right to Data Portability

Receive your data in a structured, machine-readable format.

Right to Withdraw Consent

Withdraw your consent for certain data processing at any time.

To exercise any of the above rights, contact the surya898 privacy team via live chat or email. We will fulfil your request within 30 days of receiving a complete request.

9 Child Data Protection

Surya898 does not direct any of its services to individuals under the age of 18 and does not knowingly collect personal information from minors. Our registration process involves strict age verification, including identity document requirements.

If we discover that information from a child under 18 has been collected without our knowledge, we will promptly take steps to delete that information and close the account in question. If you believe a child has registered with surya898, please contact us immediately.

10 Changes to This Privacy Policy

Surya898 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements in how we protect your data.

When we make significant changes, we will notify you via:

  • A prominent notice on the surya898.vu homepage at least 7 days before changes take effect.
  • Email to the registered email address on your account for important changes.
  • In-platform notifications upon your next login.

Continued use of the surya898 platform after the effective date of an updated Privacy Policy is considered your acceptance of those changes.

11 Contact Us About Your Data Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by surya898, please contact us through the following channels:

  • Live Chat: Available 24/7 directly within the surya898 platform. This is the fastest way to get a response regarding any urgent privacy issues.
  • Privacy Email: [email protected] — for more detailed written enquiries, we will respond within 48 business hours.

The surya898 privacy team is equipped to handle all data-related enquiries in Malay, English, and Chinese.

Your Data is Safe. Now It's Time to Enjoy the Games at surya898

With the trust you place in us, we are committed to delivering a safe, fair, and enjoyable online casino experience. Register today and begin your journey with surya898.

Bahasa Melayu